CRM is an effective business tool that enables companies to manage business processes, internal and customer names. The use of this software has changed the focus of business life by putting the customer and customer satisfaction through customer relationship management at the core. CRM is a valuable marketing support tool as it enables the company to work in an organized and always synchronized environment.
The Retail & Sales Digital Suite is an ideal solution for companies that need to manage sales at 360 degrees. An integrated management of both physical stores and digital channels that helps the company optimize the customer’s “purchasing experience”, regardless of how they come into contact with the company.