SYS-DAT S.p.A., together with its subsidiaries, is one of the main Italian players specialized in the ICT sector. It has always been a highly innovative company oriented to offer its Customers complete and integrated IT solutions, operating throughout the country and abroad with a wide coverage of different market sectors.
To strengthen our Milan office, we are looking for a Telemarketing Operator.
Position details
Location: Via Muzio Attendolo detto Sforza, 7/9 – 20141 Milan (MI)
Type of Contract: Full Time
Weekly Hours: 40 hours
Contact Person: Communication and Marketing Manager
Role Description:
The Telemarketing Operator will be responsible for promoting SYS-DAT Group’s services and products through telephone contact with potential customers. Main activities include:
- Make outbound calls to present group solutions and services.
- Manage and update the contact database.
- Support the sales team in planning and monitoring marketing campaigns.
- Provide reports and analysis of activities performed to contribute to effective sales strategies.
In addition to telemarketing activities, the resource will also provide front desk coverage, greeting visitors and handling incoming phone calls.
Requirements:
- Excellent communication and interpersonal skills.
- Prior experience in telemarketing or telephone sales is considered an advantage.
- Ability to work in a dynamic environment and handle multiple tasks simultaneously.
- Good knowledge of major computer tools (Microsoft Office, CRM).
- Accuracy, organization and aptitude for problem-solving.
- Knowledge of English, both written and spoken, to handle communications with international customers.
- High school diploma or bachelor’s degree in related discipline.
We offer:
- Fixed-term/indefinite contract.
- Working hours: full-time, 40 hours per week.
- Possibility of smart working for some days per week, in line with operational needs.
- Opportunities for professional growth in an ever-changing business environment.
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