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TileOne ceramic sales force, the app made for the needs of the ceramic company's sales agent

The ceramic enterprise’s sales force has its APP.

After realizing TileOne – Ceramic ERP, the first customization of SAP Business ONE for the ceramic industry, CAST also realizes the first solution dedicated solely and totally to the sales force of the Ceramic company.

TileOne, the ERP for the ceramic world, was born on the SAP Business One platform, which natively also offers its own mobile app version, which is great for the manager or administrative manager to have the company’s performance under control anytime, anywhere. Being a standard product version, however, it does not have those features necessary and functional for certain sectors, as in this case is the ceramic sector; for this reason TileOne the customization of SAP Business One for the ceramic world was born.

TileOne’s Sales Force mobile app was created with the same ideal in mind, which is to enable the ceramic enterprise’s sales agents to own the most appropriate tool to accomplish their work. Born out of a specific need in the ceramic world, the app is structured to meet the needs of the agent who is always on the move, a trusted companion that can provide real-time business information to complete all phases of the sale.

TileOne Ceramic ERP

All the necessary tools

At the reach of a finger

Business Partner

At the gesture of a touch all customer information is available, data and accounting position, contacts, deployment of all management and production units, company contact persons, history, any favorable economic treatment, material left for viewing, and all sensitive and relevant data to the sale.

Potential Business Partners

Possible customers are distinguished from active customers; with just a few touches, the sales agent is able to enter a new Business Partner and later change it until it has become a loyal customer.


All partners are registered and shown on the map, including all production units and branch offices, their location is available to the agent who, if needed, can start the navigator to travel to the customer without the hassle of having to enter the address.

Sales opportunities

The salesperson is able to keep track of rumors or tips that any acquaintances have passed on about possible sales opportunities, such as the impending construction of a residential complex, shopping mall, redevelopment of an urban area, public bidding, or the opening of a retailer, and manage their flow during all steps from identification to concretization.


The native capabilities of mobile devices are fully exploited, the agent can instantly attach any photos taken on site to a business partner, and documents can be sent and linked in a single dedicated customer repository. This way the files are also immediately available to the rest of the company to initiate any paperwork or to speed up business workflows.

In practical terms, having a unique place shared among all operators for all documents helps productivity and prevents the scattering and loss of important or sensitive information and documents.


The importance of having calendarized all engagements for an agent is of great value, even more so if these engagements are at hand and instantly linkable to a business partner.

Three types of views are available, month wide overview, weekly schedule, and day view, quickly from all views the detail of the visit or engagement can be accessed, just as quickly a new activity can be entered or edited.


With built-in reporting capabilities, the agent can take advantage of SAP Business One’s analytical capabilities to query the system and know where he stands in terms of analytics, consulting, for example, the situation on sales or with respect to his targets.

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The potential of mobile tools

At the app’s disposal are all the native functions of modern smart devices

The app is able to take full advantage of all the native capabilities of mobile devices, so the agent will be able to retrieve and enter data and documents directly into the company ERP through the app. Although it was created to accompany TileOne – Ceramic ERP, or even the basic version of SAP Business One, our Sales Force app does not strictly require one, but through API coding is able to interface with any pre-existing ERP system (If you do not know how to do this we are able to help you).

The app is usable for tablets, smartphones and PCs, for Ios, Android and browsers; in addition, the app is already prepared for internationalization, integrating the management of popular languages such as: English, French and Spanish; new languages can be added.

The TileOne Sales Force app makes life easier for the sales agent by relieving him or her of calls, correspondences, and mail and document management. Within the app he has exactly the data and functions he needs to perform his tasks. Thanks to the app, the salesperson is able to schedule all his activities according to the customer. Everything available in one place, no dispersion of information.

The entire structure of the app is under our control, we can add features or modify the current ones to suit your situation, or even totally develop a new version customized to your needs.

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Operational management

For the sales agent, having all the data immediately available in a friendly interface is a value compared to having to search for them within complex ERP structures; the usability of a dedicated app is unparalleled.

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Competitive advantage

Immediacy, error reduction, consistency in document management, centralized organization. All the tools in one place, TileOne Sales Force makes life easier for the sales agent.

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Information system

Can be integrated into pre-existing systems, all the benefits of a mobile app.

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Adaptive on all devices, smart phones, tablets and desktops, the modern solution for the modern commercial agent

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